TERMS AND CONDITIONS of WHOLESALE SIVAKASI CRACKERS
All products are subject to availability. If an item is out of stock or discontinued, we will notify you and provide alternatives or the products with high value.
All prices are listed in Indian Currency. Prices are subject to change without notice but will remain the same for orders that have already been confirmed and processed. No GST for Tamilnadu orders. 18% GST will be applicable for other state orders only.
Prices for all cracker varieties will be clearly displayed both in-store and Mobile App. We avoid hidden fees or surcharges, ensuring full transparency in the price of the product.
Special discounts or promotions (e.g., "Buy One, Get One Free") will be clearly communicated to customers, both in-store and on our Mobile Application.
Prices may vary based on seasonal ingredients or promotions. Any price changes will be communicated to customers in advance.
We accept multiple forms of payment, including cash, credit/debit cards, and mobile payments (e.g., PhonePe, Google Pay) in our outlet. Mobile Application Orders are accepted for payment through NEFT, RTGS to our Company Current Account after confirmation of your enquiry data through WhatsApp.
Orders are accepted for Kerala, Karnataka, Andhra Pradesh, Telangana, Pondicherry.
We make every effort to display accurate description. All crackers sold are freshly made and stored in air-tight, moisture-proof packaging to preserve quality.
All crackers are manufactured as per Government norms from Licensed Manufacturing Units and are available for sale in our outlet.
All crackers are purely Indian Products. No Chinese products are sold in our company as we promote only Indian Products. Selling Chinese crackers is against the law and we do not encourage such sale at any cost.
The Supreme Court also allowed the sale of "Green crackers" that were designed to produce less pollution. These crackers are made using special chemicals and are less harmful to the environment compared to traditional crackers.
Only firecrackers certified by the Petroleum and Explosives Safety Organization (PESO) can be sold. These certified crackers are less polluting and come with reduced sound and less emission of harmful gases.
We use recyclable or biodegradable packaging materials where possible. Our goal is to minimize the environmental impact of our packaging.
Crackers are safely packed from our side to prevent theft during transportation. You are advised to collect the parcel immediately when the parcel reaches the destination.
Crackers orders are accepted only till 7 days before Diwali.
We offer local delivery within a specified area inside Sivakasi and use reliable carriers for District, State and National orders. Delivery charges are based on location and order size, and will be communicated after shipping the order. Product prices are strictly Sivakasi Outlet price. The delivery charges should be paid by the customer at the time of collecting the parcel.
Orders are processed within 48 hours, and customers will receive a tracking number once their order has been shipped. Our customer care will be available for all your queries.
If products are damaged during shipping, please contact the Transport office, because we provide best and safe packaging from our side.
We respect customer privacy and do not share personal information with third parties unless necessary for order fulfillment or required by law.
All transactions are processed securely, and we use industry-standard encryption to protect customer data.
All disputes are subject to Sivakasi Jurisdiction only.
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Privacy Policy
This privacy policy sets out how Wholesale Sivakasi Crackers uses
and protects any information that you give us when you use this
website. We are committed to ensuring that your privacy is
protected. Should we ask you to provide certain information by which
you can be identified when using this website, you can be assured
that it will only be used in accordance with this privacy statement.
We may collect the following information:
Name and contact information, including email address and phone
number.
Demographic information such as postcode, preferences, and
interests.
Other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you
with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products,
special offers, or other information which we think you may find
interesting.
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